Records Requests

General Information

Pinnacle Academy is responsible for the archiving of student permanent records of former and alumni students. We are now offering a convenient and secure website for former students,  attorneys and corporations to request student records online.  

Per our policy and the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the student or parent, guardian or responsible person if the student is under 18 years of age. If the student is 18 years of age or older, school records will not be released to a parent, guardian, or responsible person without the student’s written consent.

Important Information:

    • Students must upload a copy of a valid ID (unexpired Drivers License, state-issued ID, or U.S. Passport only).

    • Third-party requestors must upload a copy of the student's signed release.

    • All records requests are filled electronically whenever possible.

    • Please allow 7-10 business days for processing transcript requests.  Other record types may require additional time. 

    • Please allow up to two weeks to receive any records that are mailed.

    • You will receive emails from thepinnacleacademy@outlook.com to notify you of the status of your order.  It is important you read those emails carefully as additional information may be required to process your request.

    • The Following May NOT Be Requested:

      • We can not provide replacement diplomas.

Transfer Records
If you are another school requesting student transfer records, please email your records request form to thepinnacleacademy@outlook.com

Graduating Students
Upon graduation, each student will receive:

  • One copy of their diploma

  • One copy of their official transcript

  • Three sealed official transcripts for college submission

If you would like to order additional transcripts/records, please [click here]